Solutions Director

In this role you drive strategic telecom transformation opportunities, acting as a senior customer-facing technical sales leader. You partner with Sales, Product and Delivery to translate complex priorities into credible, outcome-led solution strategies. You will engage CIOs/CTOs and executives, coordinate cross-functional teams, and shape RFI/RFP responses and proofs of value. You operate at the intersection of technology, commercial strategy and executive engagement to accelerate opportunity progression and revenue. This is a high-impact role within Hansen’s Communications & Media vertical.

• Shape strategic telecom pursuits from early engagement to contract award in collaboration with BD Directors and Account Executives
• Engage senior customers early through discovery, executive dialogue and workshops to uncover drivers and measurable outcomes
• Lead solution strategy and validation in workshops with CIOs/CTOs and senior leaders
• Mobilise internal expertise across sales, product, pre-sales, delivery and tech teams around priorities and credibility
• Drive high-quality RFI/RFP and PoV activities with compelling win themes and demonstrations
• Build trusted executive relationships and position Hansen as a transformational partner rather than just a software provider
• Strengthen Hansen's market credibility by representing the company at customer, partner and industry forums

• 10+ years' experience in telecom software, enterprise software, systems integration or consulting
• Proven success supporting complex enterprise sales and transformation programmes
• Understanding of telecom BSS/OSS, digital transformation initiatives and multi-million-dollar opportunities
• Commercially minded, customer-focused and outcome-driven
• Comfort engaging C-level stakeholders, leading workshops and shaping solution narratives
• Experience across telecom domains such as customer management, product management, revenue management, service fulfilment, network inventory, CPQ, order management or related areas
• Exposure to digital services, network automation or AI-enabled operating model transformation is advantageous

• customer-focused
• outcome-driven
• consultative leadership
• BSS/OSS
• digital transformation
• CPQ