Solutions Engineer
CISCO Systems
Overview
In this role you act as a technical advisor to customers and partners, bridging Cisco’s innovations with client business needs. You’ll own the technical relationship, design and present tailored solutions, and help drive long-term business value. You will engage with IT leaders to translate requirements into actionable technical plans and coordinate cross-functional resources to move deals forward. You join a collaborative, high-skill team focused on customer success and market leadership in networking, security, observability, and collaboration.
Responsibilities- Own the technical relationship with customers and partners, influencing technology decisions
- Lead design and presentation of tailored solutions, coordinating virtual support teams
- Identify up-sell/cross-sell opportunities and expand Cisco’s footprint in accounts
- Maintain rigorous sales processes, including funnel management and CRM data accuracy
- Provide data-driven feedback on customer needs, market dynamics, and competitive tactics to sales and Business Entities
- Bachelor’s degree + 5 years of related experience, OR Master’s degree + 3 years, OR PhD + 0 years
- Proven expertise in technical solution design mapped to customer business requirements
- Experience managing complex sales cycles and closing deals in a high-growth environment
- In-depth knowledge of core architectures (Networking, Security, Observability, or Collaboration) with account expansion track record
- Ability to communicate technical concepts to executive stakeholders and technical decision-makers
- Strategic advisory capability
- Cross-functional collaboration
- Executive-level communication
- Technical solution design
- Knowledge of Cisco portfolio and market trends
- Experience with cross-functional team coordination
Reference: WJ-747_31056969