Solutions Engineer - German Speaker

As a Solutions Engineer at Synthesia, you will help win strategic deals by designing technical solutions and delivering compelling demonstrations. You’ll partner with AEs, Customer Success and Product Marketing to run discovery, scope POCs, and map technical requirements to Synthesia’s capabilities. This founding role in the DACH region emphasizes building the presales playbook, tooling, and best practices as we scale. You’ll translate customer needs into scalable, secure integrations and advocate product improvements from field learnings. Join us to help shape a multi-product future and drive measurable business value for enterprise customers.

• Co-plan and support discovery with AE to understand customer requirements
• Deliver demos that address customer problems and communicate Synthesia's value
• Identify and address technical objections and integration questions with the broader team
• Assess technical fit and deal risk to inform account strategy
• Maintain deal status and dependencies with the deal team and manager
• Design and execute repeatable demo methodologies and build reusable assets
• Provide guidance on platform capabilities, API/SDK integrations, security, compliance, and scalability
• Stay current on product roadmap and enablement, sustaining demo and objection-handling skills
• Collaborate with Product, Product Marketing, Enablement, and Customer Success to feedback, messaging, and handover for pilots to production
• Share customer feedback to help shape the roadmap and contribute to reusable assets

• 2+ years of pre-sales, solutions engineering, or customer-facing technical experience in SaaS
• Delivers standard demos aligned to discovery points and has strong demo technique
• Applies solution designs to customer use cases with cross-functional collaboration
• Identifies deal risk and escalates to AE for action
• Knowledge of MEDDPICC and Command of the Message
• Resourceful and able to network across GTM
• Comfort with technical fundamentals in at least one area (creation flows, APIs, integrations, security, compliance) and willingness to deepen
• Self-motivated, organized, and capable of managing a growing set of POCs, demos, and customer conversations
• Willingness to travel for discovery and on-site demos

• Collaborative mindset
• Strong communication and storytelling
• Proactive problem-solving
• APIs and integrations
• Security and compliance (SOC 2, GDPR, enterprise identity)
• Understanding of LMS, HCM and content systems