Solutions Implementation Consultant

In this role you will serve as an Application Architect and Solution Consultant on Servigistics implementations. You will drive requirements workshops, translate business needs into solution designs, and help clients optimize Service Parts Management and inventory. You’ll work with a cross‑functional, global team to deliver scalable Servigistics solutions and mentor colleagues. This is a hands-on, client‑facing role focused on improving service levels and parts availability through best‑practice enablement and thoughtful design.

• Lead requirements gathering and solution design for Servigistics implementations
• Present capabilities and design solutions addressing customer challenges
• Facilitate customer workshops to gather business needs
• Configure and support Service Parts Planning implementations
• Provide customer training on Servigistics processes and functionality
• Collaborate with project managers, architects, and customer teams throughout projects
• Mentor other consultants in Service Supply Chain and Servigistics domains
• Support project management activities as needed
• Travel to customer sites for workshops and implementation activities (~10% of time)

• Bachelor’s or Master’s degree in Engineering, Computer Science, Information Systems, Business Management, Supply Chain, or related field
• Experience in Supply Planning, Service Parts Planning, Inventory Planning or broader Supply Chain Planning
• Hands-on experience with Service Parts Planning software
• Servigistics experience as a key-user or consultant preferred
• Strong understanding of Service Supply Chain, inventory planning, forecasting, replenishment, or Service Parts Management
• Proven ability to lead client-facing workshops
• Ability to translate business requirements into functional designs
• Strong analytical and problem-solving skills
• Excellent written and verbal English communication
• Willingness to travel ~10%
• Experience managing or supporting IT implementation projects is a plus

• Strong communication and presentation skills
• Workshop facilitation and stakeholder management
• Collaborative and cross-functional teamwork
• Analytical thinking and problem-solving
• Customer-focused consultative mindset
• Servigistics