Specialist Network Engineer

Job Description

We are seeking a flexible, detail‑oriented Specialist Network Engineer to assist our engineering team with on‑site installations and technical support tickets. This is a project‑based, ad‑hoc role, making it ideal for a professional looking for flexible work rather than a standard 9‑to‑5 commitment.

Primary Duties

• Hardware Deployment: Physically installing and mounting network hardware, including routers, racks, and cabling.
• Device Configuration: Configuring switches and other network peripherals to meet specific client specifications and security protocols.
• Technical Support: Collaborating with our remote engineers to troubleshoot and resolve hardware‑related tickets on‑site.
• Client Relations: Serving as a professional point of contact for customers, ensuring they feel supported and informed throughout the installation process.

Key Requirements

Qualifications & Skills

• Technical Portfolio: Must provide evidence or examples of previous networking work (e.g., photos of installs, project summaries, or certifications).
• Communication: Highly proficient in spoken English with a focus on “soft skills” and a kind, customer‑first attitude.
• Education: Ideally GCSE English & Maths at Grade C/4 or equivalent; however, we welcome applicants with relevant vocational experience or lower grades who can demonstrate technical competency.
• Vetting: Must have a completely clean criminal record. The successful candidate will be required to undergo a DBS check due to the nature of our client environments.

Work Preferences

• Availability: Must be comfortable with an on‑call or ticket‑based schedule rather than fixed hours.
• Adaptability: Ability to follow complex technical instructions from senior engineers while working independently on‑site.

Position Summary

• Location: Initially office‑based (Boston Enterprise Centre). Home working is available after a successful 6‑week trial.
• Hours: Voluntary — flexible hours by arrangement (16.0 hrs/wk)