Spot Pricing Analyst and Auditor

Duties and Responsibilities

• Prepare and manage spot quote requests for existing and prospective customers over phone and/ or email, ensuring timely turnaround and accurate pricing.
• Analyze shipment characteristics, including origin, destination, weight, dimensions, pallet count, accessorial requirements, and service expectations, to develop appropriate freight rates.
• Review transportation costs, interline rates, and operational requirements to ensure quotes meet established profitability and contribution margin targets.
• Coordinate with Sales, Operations, and the Rates team to clarify shipment requirements and develop competitive pricing solutions.
• Maintain accurate records of spot quotes, including quoted rates, costing assumptions, approvals, and quote validity periods.
• Follow up on outstanding quote requests and maintain visibility into quote activity and turnaround times.
• Escalate quotes requiring exceptions to established pricing guidelines or additional management approval.
• Support ongoing pricing initiatives, rate maintenance, and customer-specific pricing requirements as needed.
• Audit interline and partner carrier invoices against agreed-upon rates, applicable accessorials, shipment details, and contractual terms.
• Verify that invoiced transportation costs align with quoted costs, approved rate agreements, and applicable pricing schedules.
• Identify, investigate, and resolve discrepancies between expected and actual interline charges.
• Communicate billing discrepancies to the AP department, interline partners and coordinate corrections, credits, or adjustments as required.
• Identify recurring billing errors in customer invoices, missed charges, and opportunities to improve cost control and prevent revenue leakage.
• Maintain accurate audit records and supporting documentation to ensure discrepancies are tracked through resolution.
• Assist Rates team in implementing customer rates in Truckmate
• Assist Rates team with Spot Quotes and rate maintenance during peak times.
• Support the Pricing team with rate audits, rate maintenance, costing templates, and pricing data validation.
• Provide reports on spot quote activity, quote accuracy, interline audit findings, cost savings, and identified discrepancies.
• Provide other adhoc reports on spot quote activity, quote accuracy, interline audit findings, cost savings, and identified discrepancies.
• Perform other pricing, revenue assurance, auditing, and administrative duties as assigned.

Requirements and Qualifications

• Experience in transportation, logistics, LTL pricing, freight quoting, billing, or auditing is preferred.
• Experience in calculating freight rates specifically CWT format is an asset.
• Strong analytical, numerical, and problem-solving skills.
• Proficiency in Microsoft Excel and the ability to analyze shipment, rate, and cost data.
• Experience with a transportation management system (TMS), preferably TruckMate, is an asset.
• Strong attention to detail and the ability to identify pricing and billing discrepancies.
• Effective communication and follow-up skills when working with internal departments and external carrier partners.
• Ability to prioritize multiple quote requests and audit deadlines in a fast-paced environment.
• Understanding freight costing, accessorial charges, interline rates, and contribution margin concepts is an asset.
• Excellent verbal and written communication skills, including strong interpersonal and phone skills, and ability to deal with customers.

Additional Information

• This post represents a current vacancy.
• We use automated tools to support application screening.