Sr Mgr, SAP SuccessFactors EC and Platform (EMEA)

In this role, you shape the SAP SuccessFactors EC and Platform strategy, focusing on optimization, global scalability, and best practices. You will lead the Employee Central module lifecycle and drive the day-to-day of the HCM platform, including releases, compliance, and audits. You’ll partner with Finance, HR, and Payroll to scale processes and reduce manual work. This is a hands-on leadership role with a global team, focused on delivering a user-centric, integrated HR technology experience.

• Lead and manage a global, remote team to administer SAP SuccessFactors Platform and Core HR across 40+ countries
• Configure, maintain, and support Employee Central and EC Payroll integrations
• Support platform, EC and Joule upgrade cycles and release management
• Troubleshoot complex system issues and coordinate with vendors
• Drive rollout of AI-enabled capabilities and maintain audit/compliance reporting and controls
• Manage global Role Based Permissions governance across the Platform
• Collaborate with HR, IT and stakeholders to deliver HR technology initiatives via hybrid agile delivery
• Oversee support ticket management to ensure timely resolution and stakeholder communication
• Lead SuccessFactors Instance and Release Management; vendor management for delivery projects
• Provide technical leadership for EC and Time Off solutions for global stakeholders
• Advocate user-centric design to keep Employee Central intuitive
• Ensure smooth integration of SuccessFactors data with internal/external systems
• Support HR functional owners to simplify processes and improve user experience
• Monitor EC trends and Hire to Retire processes to drive UX improvements

• 8+ years of global SAP SuccessFactors EC configuration and administration experience
• 3+ years in a leadership role with globally distributed, work-from-home teams
• Proven ability to drive consensus and adoption of SAP SuccessFactors across regions
• Experience with EC Payroll integration, DRM, Onboarding 2.0, Joule, and BTP
• Proven track record designing and implementing Core HR requirements
• Deep domain knowledge of Employee Central and Core HR processes
• Strong analytical skills to translate business needs into product features and timelines
• Excellent communication and stakeholder management skills
• Proven ability to thrive in fast-paced environments with a proactive, results-driven mindset
• Experience with agile methodologies, SDLC, and project management best practices
• Solid understanding of HRIS and global Core HR best practices
• SAP SuccessFactors Administration Certification in Employee Central (or willingness to obtain)
• SAP SuccessFactors Administration Certification in Onboarding 2.0 (or willingness to obtain)

• strong collaboration and stakeholder influence
• clear and proactive communication
• results-driven mindset
• SAP SuccessFactors Administration (Employee Central, Core HR)
• EC Payroll integration
• Joule