IT & Software

Sr. Technical Support Analyst with Pega

Pacer Group

Toronto · On · Canada

Job Title: Sr. Technical Support Analyst with Pega

Location: Toronto, ON

Work Arrangement: Hybrid-4 Days onsite

Employment Type: Contract

Duration: 12 Months

Domain: BFSI

Pay Rate: CAD 50-55/hour Incorporated

Application Deadline: Sep 30th, 2026

SKILLS REQUIRED

  • Strong experience as a Senior Technical Support Analyst with hands-on expertise in Pega applications.
  • Strong knowledge of Unix/Linux, SQL, Dynatrace, and Elasticsearch for application support and troubleshooting.
  • Experience in production support, incident management, root cause analysis, and performance monitoring .
  • Troubleshoot application, database, and integration issues while ensuring timely resolution of production incidents.
  • Monitor application health and performance using Dynatrace and Elasticsearch .
  • Experience with Pega application deployment, configuration, and support is preferred.

EEOC Compliance:

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment.

DISCLAIMER

AI Usage Policy: Pacer Group uses AI to assist in screening applications. Final hiring decisions are made by human recruiters based on qualifications and experience.

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Reference: WJ-3875_12251346

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