SRE Service Reliability Lead

Allstate Northern Ireland Limited is seeking a Service Manager - Site Reliability Engineering (SRE) to own health, reliability and observability of critical services. You will lead incident and problem management, ensure governance through ITIL/ITSM, and drive automation and operational maturity across engineering, platform and security teams.

Responsibilities include defining SLAs/SLOs, coordinating major incidents, and guiding change and release processes to ensure production readiness and