Staff Platform Engineer

As Staff Platform Engineer at hx, you define the architectural direction of our AI-first platform, enabling secure, scalable self-service infrastructure and automated workflows. You’ll align engineering, security, and reliability with long-term business outcomes, shaping how teams across the company build AI-enabled capabilities. You’ll mentor senior engineers, drive cross-team coherence, and establish patterns that accelerate delivery while reducing risk. This is a hands-on leadership role in a fast‑growing insurtech, framed by a culture of growth and impact.

• 5,000 training and conference budget
• 25 days of holiday plus 8 bank holidays
• Private healthcare insurance through AXA
• Mental health support and therapy via Spectrum.life
• Cycle to Work Scheme
• Equity across all roles

• Set a 12–18 month technical direction for the platform with clear milestones and stakeholder alignment
• Drive broad adoption of platform capabilities through well-designed, well-documented features that reduce friction
• Define architectural patterns enabling autonomous and AI-augmented workflows
• Embed security, reliability, and operational excellence standards into all teams
• Develop senior engineers by solving hard problems and raising the team’s capability
• Shape AI-first, self-service infrastructure patterns across the organization
• Represent platform strategy to senior leadership and translate engineering constraints to business terms

• Defined architecture, standards, and patterns for the platform over multiple quarters
• Ability to navigate disagreements among senior engineers and stakeholders and keep decisions durable
• Accountability for outcomes spanning multiple teams without being the sole hands-on contributor
• Experience embedding AI and automation at an architectural level to make them default
• Understanding adoption dynamics and feedback-driven platform roadmaps
• Identified and mitigated architectural, security, and operational risks before incidents
• Ability to communicate platform strategy to leadership and tie it to business outcomes
• Experience developing and elevating senior engineers through technical challenge

• high judgement under pressure
• cross-functional collaboration
• communication with senior leadership
• platform engineering and architecture
• security and reliability engineering
• operational excellence and cost efficiency