IT & Software

Staff Software Engineer, Inference

Humanloop

London · Greater London · United Kingdom

Overview

In this role you will help operate Claude’s inference stack at scale, enabling reliable and high-performance model serving for millions of users. You’ll own end-to-end infrastructure work—from intelligent request routing to fleet-wide orchestration across accelerators—balancing compute efficiency with research acceleration. You’ll work with a cross-functional team to remove blockers, optimize performance, and deploy multi-accelerator deployments. This is a chance to influence scalable AI infrastructure at a company focused on safe, beneficial AI.

Pay / Benefits
  • competitive compensation and benefits
  • optional equity donation matching
  • generous vacation and parental leave
  • flexible working hours
  • office space for collaboration
Responsibilities
  • Identify and tackle infrastructure blockers to enable large-scale model serving
  • Drive performance optimization across distributed systems and inference pipelines
  • Implement and optimize load balancing, request routing, and traffic management
  • Support multi-accelerator deployments and cloud infrastructure in AWS/GCP
  • Build and maintain production-grade deployment pipelines for new models and features
  • Collaborate with research teams to enable high-performance inference for evolving architectures
  • Analyze observability data to tune performance in production
  • Manage multi-region deployments and geographic routing across global users
Key requirements
  • Significant software engineering experience with distributed systems
  • Familiarity with performance optimization and large-scale service orchestration
  • Experience with LLM inference optimization, batching, and caching (encouraged)
  • Experience with load balancing, request routing, or traffic management systems
  • Knowledge of Kubernetes and cloud infrastructure (AWS, GCP)
  • Proficiency in Python or Rust
  • Ability to work across academia and industry with impact-focused mindset
  • Interest in machine learning systems and infrastructure
  • Care about societal impacts of AI
  • results-oriented
  • flexibility and impact
  • strong collaboration and communication
  • LLM inference optimization
  • batching strategies
  • multi-accelerator deployments

Reference: WJ-747_30135434

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