Strategic Implementation Lead, Managed Services

Queen Square Recruitment is looking for an experienced Implementation Lead to manage end-to-end delivery and operational readiness in complex managed services. In this role, you will collaborate across engineering, operations, and support teams, ensuring solutions are delivered successfully while managing compliance and stability.

The ideal candidate will have a strong background in Managed Services Operations, knowledge of ITIL frameworks, and experience with IT infrastructure and application lifecycle management. Skills in stakeholder management and troubleshooting are essential.