IT & Software

Strategic IT Service Delivery Leader | SLA & ITIL Expert

Zenzero Solutions Ltd

Leeds · England · United Kingdom

Zenzero is seeking a Service Delivery and IT Service Management professional to oversee day-to-day service operations for our customers in the UK. You will ensure SLA adherence, collaborate with the Service Desk and delivery teams, and drive continual service improvement across client engagements.

You will manage major ITIL processes, conduct service reviews, and act as the main point of contact for project transitions.

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Reference: WJ-5107_14250177

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