Strategic Service Delivery Manager (IT/Defense)

ULTRA ELECTRONICS seeks an experienced Service Delivery & Project Manager to lead the delivery and support of a technical service for a key customer, ensuring high standards of customer service, SLA compliance and ongoing service improvement. Hybrid role based at Maidenhead and Farnborough.

You will coordinate IT and Technical Services, manage incidents and risks, liaise with stakeholders, and drive cross-functional collaboration to plan pilots and assess scalability.