Supervisor, Accounts Payable, NA

About Vantage

Vantage powers, cools, protects and connects the technology of the world's well-known hyperscalers, cloud providers and large enterprises. Developing and operating across North America, EMEA and Asia Pacific, Vantage has evolved data center design in innovative ways to deliver dramatic gains in reliability, efficiency and sustainability in flexible environments that can scale as quickly as the market demands.

Position Overview

This role is based in Montreal, Quebec in alignment with our flexible work policy. (3 days on site required, 2 days flexible).

Vantage is looking for a Supervisor to support the Accounts Payable function and team for its rapidly growing North American operations. The Supervisor, Accounts Payable will be responsible for overseeing daily operations, leading a high-performing team, and ensuring timely and accurate processing of accounts payable activities across the United States and Canada.

In an organization operating at high speed and complexity, success will depend on fostering a collaborative and service-oriented environment while developing team capabilities and maintaining strong operational discipline. The Supervisor will provide coaching, guidance, and support to team members, helping to drive accountability, consistency, and continuous improvement.

The Supervisor will monitor key performance metrics, assist with process standardization efforts, and partner closely with internal stakeholders to resolve issues and improve workflows. Strong communication skills, attention to detail, and a commitment to delivering excellent service to both internal business partners and external suppliers are essential to success in this role.

Essential Job Functions

• Lead, coach, and support a team of Accounts Payable Specialists responsible for processing account payable activities across North America.
• Oversee day-to-day account payable operations, ensuring invoices, vendor inquiries, and payment requests are processed accurately and in accordance with established procedures and service levels.
• Monitor team performance, productivity, and workload distribution, providing guidance and support to help achieve departmental goals and key performance metrics.
• Support the vendor payment cycle by assisting with issue resolution, escalations, compliance requirements, and coordination with internal stakeholders.
• Serve as a primary point of contact for accounts payable operational questions, partnering with Finance, Procurement, Treasury, and business teams to address concerns and facilitate timely resolution.
• Identify opportunities for process improvements and support the implementation of system enhancements, standardization efforts, and operational best practices.

Duties

• Coordinate payment cycles and leverage AP tools and systems to ensure supplier invoices are processed accurately and on time.
• Monitor invoice workflows to ensure data accuracy, appropriate approvals, and timely resolution of exceptions.
• Support adherence to established policies, procedures, and guidelines for invoice processing, coding, and general ledger alignment.
• Oversee employee expense reimbursements and assist with administration of expense management tools and processes.
• Serve as an escalation point for accounts payable inquiries, helping to resolve complex invoice, payment, and vendor-related issues.
• Promote a strong culture of customer service, accountability, and collaboration within the team and across business partners.
• Train, coach, develop, and provide ongoing support to Accounts Payable Specialists, including conducting performance discussions and providing regular feedback.
• Monitor team workloads and productivity to ensure service levels and departmental objectives are achieved.
• Identify opportunities for process improvements and support the implementation of system enhancements, standardization efforts, and operational best practices.
• Support month-end close activities, reporting requirements, and other departmental initiatives as needed.
• Additional duties as assigned by Management.
• Demonstrated ability

Job Requirements

• Bachelor's degree in Accounting, Finance, Business Administration, or related field, or equivalent combination of education and experience.
• 5+ years of experience in Accounts Payable, Finance Operations, or a related field within a large, complex, and fast-paced organization.
• 2+ years of experience leading, coaching, or supervising employees.
• Language requirements: English required; French an asset.
• Real estate, construction, or shared services experience preferred but not required.
• Ability to work effectively in a fast-paced environment and manage multiple priorities while meeting deadlines.
• Strong customer service orientation with the ability to build productive relationships with internal stakeholders and external suppliers.