IT & Software

Support Analyst – Bilingual French

Rozgoo

Mount Royal · Montreal (Administrative Region) · Canada

Support Analyst Bilingual French

Location: Montreal, QC

Work Arrangement: Hybrid

Employment: Full Time

Job Description

We are seeking a Bilingual French Support Analyst to provide Level 1 technical support and serve as the primary point of contact for user requests. The role requires strong communication, case management, incident handling, and escalation skills to ensure timely resolution within defined service levels.

Key Responsibilities

  • Provide Level 1 support for all in-scope IT services A…
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Reference: WJ-3875_14189873

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