Support Developer

Salary: £65,000 - 105,000 per year

Requirements

• Previous experience in an Application Support, Technical Support Engineering or similar role.
• Experience supporting modern web applications, REST APIs and cloud-based platforms.
• Commercial experience with Node.js and relational databases such as MySQL.
• Exposure to React, Gatsby or similar front-end technologies.
• Experience investigating production issues, analysing logs and performing root cause analysis.
• Strong communication skills with the ability to work directly with technical and non-technical clients.

Responsibilities

• Investigate, troubleshoot and resolve production and integration issues across web applications and APIs.
• Act as a technical point of contact for clients, supporting investigations and resolving technical queries.
• Monitor application logs, alerts and operational tooling to identify root causes of issues.
• Contribute to bug fixing, platform improvements and operational support tooling.
• Collaborate with engineering, operations and external stakeholders to maintain platform stability and service quality.
• Support testing, deployments and ongoing maintenance activities across the platform.

Technologies

• Cloud
• Gatsby
• Support
• MySQL
• REST
• React
• Web
• NodeJS

More

We are a growing fintech SaaS business providing cloud-based technology solutions to the financial services sector. We are continuing to invest heavily in our technology and operations teams as we scale our platform and client services capabilities. This Support Developer role offers a salary of up to 45,000 plus excellent benefits including hybrid working, strong flexibility and an enhanced pension scheme. The role is predominantly remote with occasional travel to our offices in Chester, and is commutable from Liverpool, Wirral, Runcorn, Warrington and North Wales.

last updated 36 week of 2026