IT & Software

Support Engineer

Redline Group

Cambridge · Cambridgeshire · United Kingdom

Overview

As a Support Engineer in Linton, you will develop expertise across PCB test and X-ray inspection equipment and support customers, sales, and the engineering team. You’ll deliver testing, demonstrations, and training, and help maintain equipment and records. You’ll collaborate with cross-functional teams to enable smooth operations, ongoing improvements, and successful customer engagements. This role offers hands-on technical challenges in a dynamic engineering environment and opportunities to travel for training and site visits.

Pay / Benefits
  • salary 45,000 plus benefits
  • 50,000 plus benefits
  • bonus 5k
  • remote
Responsibilities
  • Develop detailed knowledge of PCB test and X-ray inspection equipment, including applications and operation
  • Prepare test-machine programmes and data and carry out testing of customer products
  • Develop and deliver X-ray imaging services and customer demonstrations
  • Provide technical support to sales teams, customers and colleagues, including demonstrations and exhibitions
  • Support equipment commissioning and customer training at customer sites
  • Maintain equipment, stock, stores, schedules and technical records in line with company procedures
  • Build relationships with suppliers and contribute to team meetings and continuous improvement activities
Key requirements
  • Good understanding of electronics with a practical interest in technology
  • Ability to develop technical knowledge across software, test equipment, X-ray systems and production equipment
  • Strong communication skills with confidence supporting customers, colleagues and suppliers
  • Organised and accurate with ability to manage varied priorities and maintain records
  • Willingness to travel within the UK and internationally, including overnight stays and supplier training
  • strong communication
  • organizational skills
  • customer-facing professionalism
  • PCB test and X-ray inspection equipment knowledge
  • software knowledge across test equipment
  • production equipment familiarity

Reference: WJ-747_30990353

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