SysOps Software Architect (36136)

SysOps Software Architect Lead the architecture and technical direction of System Operations (SysOps) software for a mission-critical satellite communications program. Translate operational, security, and system requirements into scalable solutions, maximizing reuse of existing platform capabilities while defining enhancements where necessary. Ottawa, Ontario; minimum four days per week on-site.

Key Responsibilities

Architecture and Technical Leadership

• Define and maintain end-to-end SysOps software architecture and translate operational concepts and system requirements into interfaces, services, workflows, and deployment requirements.
• Assess reusable existing platform capabilities and required program-specific enhancements.
• Establish architectural principles, design patterns, and standards across SysOps applications; lead reviews and document decisions, assumptions, dependencies, and risks.
• Align solution architecture with the wider satellite system architecture.

SysOps Solution Definition

• Define capabilities to provision, configure, monitor, control, and support military Ka-band services.
• Design application-level and cross-application architecture for operational workflows, service management, fault management, performance monitoring, reporting, and administration.
• Define enhancements and integrations across SysOps and other operational systems.
• Ensure visibility of service status, network performance, alarms, events, logs, and customer-impacting issues; specify operational automation.

Interfaces and Integration

• Define APIs, data models, messaging interfaces, and integration patterns.
• Coordinate with BSS, user terminal, network engineering, cybersecurity, Network Operations, Satellite Operations, and Systems Engineering teams.
• Maintain traceability from requirements to architecture, interfaces, and deliveries; identify and mitigate integration risks.
• Support integration, system testing, and operational-readiness activities.

Security and Mission Assurance

• Embed security by design, translating defense and government security requirements into identity, access control, auditing, logging, monitoring, application, and interface controls.
• Define resilience, availability, recovery, redundancy, and continuity requirements.
• Support security assessments, design reviews, accreditation, and remediation; safeguard sensitive information.

Deployment and Operational Readiness

• Architect cloud, on-premises, edge, and hybrid deployments, including containers, Kubernetes, configuration management, CI/CD, observability, backup, disaster recovery, and high availability.
• Work with DevOps, IT, Network Operations, and support teams on deployability, supportability, and maintainability.
• Specify production monitoring, troubleshooting, and diagnostics; support capacity and performance planning, release planning, and readiness reviews.

Program Delivery and Governance

• Support CONOPS, requirements analysis, architecture documentation, technical baselines, and program planning.
• Participate in PI planning, milestones, CDRs, reviews, and working groups.
• Provide architecture input to scope, estimates, sequencing, staffing, and commitments; communicate decisions, risks, and status to leadership.
• Mentor technical leads and developers across design, integration, verification, deployment, and readiness; promote architectural consistency and reuse.

Required Qualifications

• Bachelor’s degree in Computer Science, Software Engineering, Systems Engineering, or related field.
• 10+ years in software or systems engineering, including significant software or solution architecture experience.
• Proven architecture experience with large, distributed, mission-critical operational systems.
• Deep knowledge of microservices, APIs, event-driven architecture, messaging, data integration, and distributed systems.
• Hands-on architectural experience with cloud-native applications, containers, Kubernetes, CI/CD, infrastructure automation, and observability.
• Experience defining highly available, resilient, secure, and supportable production architectures.
• Ability to translate operational requirements into implementable architectures and support reviews, integration, verification, deployment, and readiness.
• Strong documentation, stakeholder communication, presentation, and cross-team technical leadership skills.

Preferred Qualifications

• Satellite communications, telecommunications, defense, government, or comparable mission-critical experience.
• Knowledge of military Ka-band and satellite network operations.
• Experience with OSS/BSS, network management, orchestration, provisioning, assurance, and operational data platforms.
• Familiarity with REST/OpenAPI, NETCONF/YANG, message brokers, telemetry, and modern integration patterns.
• Experience with government/military security requirements and formal accreditation.
• Experience with distributed teams and external delivery partners.
• Familiarity with requirements traceability, CONOPS, CDR, and system-level verification.