System and Infrastructure Operations Analyst

• Design, configure, administer, maintain and upgrade business solutions, computer networks, management systems, programs and database servers
• Analyze and diagnose complex issues related to IT rollouts or upgrades
• Respond to moderately and highly complex development and correction requests
• Recommend solutions to improve and optimize standards, policies and programs
• Propose implementation plans
• Coordinate the planning, design and execution of projects, initiatives and activities
• Help clients define their needs through detailed solution design
• Identify, input, analyze and interpret functional requirements and data to guide IT solution selection and application development
• Develop functional testing strategies
• Analyze risks and write reports and test cases
• Propose solutions, make recommendations and advise on implementation
• Prepare and recommend action plans to address issues
• Help develop, implement and update management policies, practices and standards
• Interact with stakeholders in other technology fields and serve as a resource person for the unit, clients and partners

Requirements

• Bachelor's degree in a related field
• A minimum of four years of relevant experience
• Other combinations of qualifications and relevant experience may be considered
• Knowledge of French is required

Core Competencies

Demonstrates expertise in designing, configuring, and maintaining business solutions and IT systems, with a strong focus on analyzing complex issues and developing functional testing strategies. Proficient in stakeholder interaction and guiding IT solution selection based on functional requirements.

Highest-signal resume keywords

• Bachelor's Degree
• IT Solution Design
• Functional Testing Strategies
• Project Coordination
• French Language Proficiency

ATS Optimization Keywords

Hard Skills

• Database Server Administration
• Network Management
• Issue Diagnosis
• Risk Analysis
• Action Plan Development

Soft Skills

• Stakeholder Interaction
• Problem Solving
• Recommendation Development

Industry Keywords

• Business Solutions
• IT Rollouts
• Management Systems
• Policies and Standards
• Application Development