System Support Specialist

Proximity Recruitment are searching for a talented Systems Support Engineer (circa £35,000 + 15% Bonus + Benefits) to join one of Europe's fastest growing firms based in Northampton.

Working closely with the Head of Technology, IT Operations Manager & the tech team for a 200 person business you will support their Zoho CRM, development projects & systems support to grow the business further.

The position is office based in Northampton.

Responsibilities include:

• Provide front-line support for Microsoft applications including O365 Admin, Exchange Online, Azure AD, and Azure VPN.
• Deliver day-to-day troubleshooting and user support across Zoho applications, primarily Zoho CRM.
• Maintain and configure CRM workflows, dashboards, and automations in Zoho CRM.
• Support onboarding and offboarding processes including user account setup and permissions.
• Assist with general administration of SaaS tools used across the business.
• Liaise with the broader technical team to resolve escalations and implement system improvements.

The successful candidate will want to learn & grow within their career and have an ambition to take on more technical, coding & development projects in the future. If you have experience in front line support, Mircosoft365. Zoho (or Hubspot, Salesforce or Dynamics) & a desire to do more please don’t hesitate to apply for more details.

The successful candidate will be within commutable distance of Northampton.