Systems Engineer

In this role you will deliver proactive user and systems support in a Windows environment, focusing on maintaining accessible and well-managed client environments. You will work within a small, dynamic team in Central London, collaborating across technologies to solve problems and deliver projects. The position emphasizes strong communication, hands-on infrastructure management, and a focus on security and reliability. This is a chance to contribute to complex client environments, with exposure to cloud migrations and modern device management.

• Provide support, maintenance and development of client environments
• Deliver proactive, high-availability IT support across Windows-based systems
• Act as escalation point for complex incidents and service requests
• Work with a broad range of technologies to keep systems accessible and well managed
• Manage or contribute to technical projects and migrations
• Ensure adherence to security best practices and networking/firewall standards
• Collaborate with a small team to support MSP-style client services
• Drive improvement of user and systems support processes
• Participate in planning and delivery of cloud migration initiatives

• Strong background in 3rd line IT support and infrastructure management
• Solid knowledge of Windows Server and Windows client environments
• Hands-on experience with Microsoft Azure, Microsoft Intune, and cloud migrations
• Solid understanding of networking, firewalls, and security best practices
• Proven track record of technical project delivery
• Experience working in or with an MSP is highly desirable
• Excellent communication skills and proactive problem-solving approach

• communication
• proactive problem-solving
• team collaboration
• Office 365
• Windows Server
• Azure