Systems Lead

The Systems Lead provides technical leadership across integrated operational systems supporting LRT service, including supervisory control, communications, networked systems, passenger-facing systems, and cross-discipline interfaces. The role links operations, maintainers, IT/cybersecurity functions, engineering, and suppliers to sustain reliable, maintainable, and controlled systems.

Key Responsibilities

• Act as the subject-matter expert for assigned integrated systems, including SCADA, operational networks, communications, passenger information, CCTV, access control, and system interfaces, as applicable.
• Review work orders daily to verify technical quality, completeness, and correct FRACAS classification.
• Provide field and bench troubleshooting support for complex system faults, communications failures, alarm trends, performance issues, and interoperability concerns.
• Review alarms, system logs, configuration records, work orders, and performance data to identify technical risks and improvement opportunities.
• Establish, monitor, and refine preventive-maintenance, health-check, backup/restore, and recovery plans with maintenance and IT teams.
• Lead or support root-cause analyses, system-event reviews, playback analysis, and corrective-action follow-up.
• Plan lifecycle activities, including software and hardware refreshes, licensing, supplier support, spare-parts needs, and obsolescence management.
• Conduct periodic system, configuration, and documentation audits; provide quality assurance for assigned systems.
• Develop and update operating procedures, maintenance instructions, test protocols, interface-control documentation, and recovery plans.
• Lead technical change management, including impact assessment, testing, implementation planning, rollback planning, and configuration updates.
• Work with the Performance Manager to improve data quality, PRS/CMMS reporting, and compliance reporting.
• Participate in Failure Review Boards, Change Control Boards, task forces, and technical working groups.
• Interface with the Owner, Operator, IT/cybersecurity teams, suppliers, and subcontractors.
• Perform other related duties as assigned.

Qualifications

• Diploma in electrical, electronics, communications, controls, computer systems, or related engineering technology; an engineering degree is acceptable.
• Five or more years of relevant experience supporting integrated rail/transit, industrial control, communications, or operational-technology systems.
• Experience with SCADA, networks, communications, system integration, diagnostics, and change/configuration management is preferred.
• OACETT certification or eligibility is preferred; P.Eng., EIT, or applicable IT/OT certifications are assets.
• Strong understanding of system availability, controlled change, technical documentation, and cybersecurity-aware practices.

Knowledge and Skills Strong understanding of:

• Integrated operational technology systems, including SCADA, operational networks, communications, passenger information, CCTV, access control, and system interfaces.
• FRACAS, root-cause analysis, alarm and event analysis, system diagnostics, configuration management, and controlled technical change.
• Preventive maintenance, system health checks, backup/restore and recovery planning, lifecycle management, licensing, spares, and obsolescence management.
• Cybersecurity-aware practices for operational technology and networked systems.
• CMMS/PRS reporting, data quality, compliance reporting, quality assurance, and technical documentation.

Ability to read and interpret:

• System architecture and interface-control documentation, network and communications diagrams, technical drawings, and configuration records.
• System logs, alarms, event records, performance data, diagnostic information, work orders, and maintenance histories.
• Operating procedures, maintenance instructions, test protocols, recovery plans, technical specifications, and supplier documentation.
• Change-control records, impact assessments, test results, implementation and rollback plans, and audit records.

Working Conditions

• Work is performed in office, maintenance-facility, equipment-room, and field environments supporting LRT operations.
• Requires coordination with operations, maintenance, engineering, IT/cybersecurity teams, suppliers, and subcontractors.
• May require field or bench troubleshooting of operational systems and participation in testing, restoration, or implementation activities outside normal office conditions.
• Must comply with applicable site safety, access-control, cybersecurity, and operational procedures when working on or around controlled systems.

Compensation

• Salary Range - $100,000 - $110,000
• Standard Benefits Plan
• Employer 4% RRSP matching
• Two weeks of paid vacation

Asset

• Experience supporting SCADA, operational networks, communications, passenger information, CCTV, access-control, or other integrated LRT/transit systems.
• Experience with rail/transit or industrial operational-technology environments and system integration.
• OACETT certification or eligibility; P.Eng., EIT, or applicable IT/OT certifications.
• Experience with configuration/change management, system diagnostics, lifecycle planning, and cybersecurity-aware OT practices.
• On-site parking
• Paid time off
• RRSP match