Systems Support Administrator

Advanced troubleshooting and endpoint management define this Systems Support Administrator role supporting Skyport Hospitality locations across operations. The position handles complex IT escalations.

This administrator provides advanced technical support and systems administration for Skyport Hospitality. Responsibilities include POS systems, networking, Windows endpoints, and infrastructure operations. The role collaborates with IT Support, Systems Administration, vendors, and internal teams to maintain standardized technology operations.

Key Responsibilities:

• Resolve advanced issues involving POS, networking, endpoints, AV, and surveillance
• Administer accounts, SaaS platforms, laptop imaging, and endpoint deployments
• Assist with upgrades, rollouts, server patching, and maintenance validation
• Coordinate procurement, inventory, deployment, replacement, and decommissioning activities
• Guide technicians and provide support desk coverage when needed

Requirements:

• Three to six years of IT support experience
• Strong Windows, endpoint management, troubleshooting, and problem-solving knowledge
• Experience supporting POS systems, networks, and endpoint imaging
• Bachelor’s degree or relevant technical certifications preferred
• Occasional travel and after-hours maintenance support may be required

Apply systems administration, endpoint support, and advanced troubleshooting expertise across Skyport Hospitality’s technology operations.