Systems Support Coordinator
Michael Page International
Overview
As Systems Support Coordinator, you support users across the business with 1st/2nd line IT help, Microsoft 365 administration, and CRM maintenance. You’ll help optimise processes, contribute to security and compliance, and assist with upgrades and new technology rollouts. This role sits in a growing services company and offers hands-on engagement with cross-functional teams to improve systems and service quality. You will play a key part in enabling efficient operations and tech-enabled growth.
Pay / Benefits- Competitive salary
- Permanent position
- Opportunities for professional growth
- Supportive and collaborative environment
- Benefits package to be confirmed
- Provide 1st and 2nd line support to users across the business
- Administer Microsoft 365 user accounts, permissions, and access
- Support and maintain CRM and other business systems
- Assist with user onboarding, offboarding, and account setup
- Troubleshoot hardware, software, and system-related issues
- Work with departments to identify and improve business processes
- Support system upgrades, testing, and new technology rollouts
- Assist with reporting, data management, and system documentation
- Liaise with third-party IT suppliers and software providers
- Support information security processes and ISO 27001 compliance activities
- Experience in IT support, systems support, or systems administration
- Strong knowledge of Microsoft 365, including Teams, SharePoint, and Outlook
- Confident troubleshooting technical issues and supporting end users
- Experience with CRM systems such as Salesforce, Dynamics, or HubSpot
- Organised, proactive, and keen to learn new systems and technologies
- organised
- proactive
- keen to learn
- Microsoft 365 (Teams, SharePoint, Outlook)
- CRM systems (Salesforce, Dynamics, HubSpot)
- IT troubleshooting and user support
Reference: WJ-747_30347502