Tablet Support Engineer - SC Cleared

Tablet Support Engineer (SC Cleared)

Location: Leiston, Suffolk, UK

Work Model: 100% Onsite

Contract Duration: 4 Months

Rate: £240 per day (Inside IR35)

Are you an experienced Tablet Support Engineer with hands-on experience in Microsoft Intune, device deployment, asset management, and end-user support ? We're looking for a skilled professional to support a Tablet Device Management and Distribution Programme within an enterprise IT infrastructure environment.

Key Responsibilities

• Manage and support tablet devices using Microsoft Intune , including device enrolment, configuration, compliance monitoring, and policy deployment
• Provide Level 1 operational support for tablet-related incidents, service requests, and access issues
• Receive, stage, configure, test, and prepare tablet devices for deployment
• Support device provisioning, refresh, replacement, and decommissioning activities
• Perform post-build and post-enrolment validation to ensure devices are fully operational
• Validate device authentication, network connectivity, application access, and compliance status
• Allocate and issue tablets to end users while maintaining accurate asset records
• Provide first-line troubleshooting and user guidance for tablet functionality, applications, email, and connectivity
• Support user onboarding, floor-walking, and hypercare activities during deployment
• Maintain accurate CMDB and asset management records , including device allocations, returns, replacements, and stock movements
• Manage tablet inventory, secure storage, stock reconciliation, and regular stock audits
• Maintain chain-of-custody documentation and ensure compliance with asset management processes
• Diagnose and resolve common hardware, software, and configuration issues
• Escalate complex technical issues to Intune administrators, engineering teams, or relevant support functions

Required Skills

• Proven experience supporting and managing mobile/tablet devices using Microsoft Intune
• Hands-on experience with device provisioning, deployment, enrolment, and lifecycle management
• Strong L1 / Desktop Support / Service Desk experience
• Experience with asset management, inventory control, and CMDB updates
• Knowledge of Mobile Device Management (MDM) and enterprise device security
• Good understanding of Microsoft 365 and Microsoft Entra ID / Azure AD
• Experience working with ITIL-based incident, request, and asset management processes
• Valid and transferable SC Clearance – mandatory

Apply now to learn more about this Tablet Support Engineer contract opportunity supporting a large-scale device management and deployment programme in Leiston, Suffolk.