Tech Support Lead: Onboarding & Client Success (Hybrid)

Ronald James Group is seeking an experienced Technical Support Lead to own the client support and onboarding function within a growing technology-led organisation. This hands-on leadership role combines team management with direct involvement in onboarding, technical support, issue resolution and ongoing service improvement.

You will lead a small team while staying close to day-to-day operations and clients, helping to build a scalable, efficient and consistently high-quality support function.