Technical Advisor

Technical Advisor

Proactive Personnel are recruiting on behalf of a well-established business on the outskirts of Telford who are looking to appoint a Technical Advisor.

Hours:

Mon-Fri 8:30am 4:30pm or 9am 5pm - 37.5 hours per week.

Salary:

£32,000 - £36,000 per annum dependant on experience.

Duties to include but not limited to:

• Regular monitoring of the technical enquiries email inbox
• Answering telephone calls
• Co-ordinate product enquiries
• First point of contact for product application related enquiries
• Monitoring stock of samples and replenishing when low, including mixing and application of product.
• Supporting and leading product training days on and off site, including practical mixing and use of products
• Practical demos on and off site
• Provide correct technical information to all departments and customers quickly and efficiently to maximise sales opportunities.
• Hands-on front facing involvement in running demonstrations at these, alongside our senior staff members.

Ideal Candidate:

• Plastering or wet trades experience, including render, mortar, or similar.
• Looking to move from hands-on site work into an office-based advisory role.
• Able to use your practical knowledge and experience to provide advice and support to others.
• Confident communicating with a range of people, including contractors, homeowners, site teams, and architects.
• Fluent in English, both written and spoken.
• PC literate and comfortable using computer systems.
• Patient and thorough, with a willingness to take the time to provideaccurate, consistent, and helpful answers.
• Strong customer service and communication skills.
• Keen to develop your existing trade knowledge in a new advisory-focused career.

Interested?

Please call Taylor Butterfield on .

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