Technical Business Analyst

Business Analyst / Technical Business Analyst | E-Commerce Transformation

Join a major e-commerce transformation programme helping shape the future customer experience.

We're looking for an experienced Business Analyst or Technical Business Analyst to analyse current customer journeys, uncover hidden business rules, and translate complex business requirements into clear, actionable outcomes for delivery teams.

Key Requirements:

• Strong Business Analysis experience within large-scale transformation programmes
• E-commerce, retail or digital platform experience
• Customer journey mapping and process analysis expertise
• Strong technical understanding and systems analysis skills
• Experience supporting complex migrations and platform modernisation
• Ability to uncover undocumented business logic and requirements
• Strong stakeholder management and communication skills
• Interest in AI and emerging technologies

Why Apply?

Complex business and technology challenges

Opportunity to influence future customer journeys

Collaborative, forward-thinking team embracing AI and innovation

If you're a curious, analytical BA who thrives in complex environments, we'd love to hear from you