Technical Consultant

Location:

Haywards Heath / Hybrid

Description:

This opportunity is to join a Cloud Services Provider, run by Directors who have previously built up, and successfully run and sold MSP’s; and this is their new venture. They are really nice guys, with lots of industry experience and contacts, passionate about growing businesses and helping customers.

The business is 3 years old, already 16 people, producing £3.5m turnover, and on an upward growth trajectory. Their target market and current client base ranges from 20-3,000 users. They focus primarily on the M in SME (midmarket, several hundred users).

You will act as a senior technical lead for a portfolio of clients, combining hands‑on third‑line engineering with project delivery and technical consultancy.

Key responsibilities will include:

• Microsoft 365 & Azure: Designing, deploying, migrating and supporting Microsoft 365 and Azure environments.
• Identity & Security: Managing Entra ID, Conditional Access, Intune, Exchange Online security and tenant hardening.
• Infrastructure & Networking: Supporting Azure infrastructure, firewalls, VPNs, VLANs, wireless and multi‑site connectivity.
• Third-Line Support: Taking ownership of complex technical escalations and troubleshooting issues through to root cause.
• Project Delivery: Scoping, designing and delivering infrastructure projects, including Azure migrations, network changes and device replacement programmes.
• Client Consultancy: Acting as the senior technical contact for clients, leading technical meetings and developing infrastructure roadmaps.
• Automation: Using PowerShell to automate administration, configuration and reporting.
• Security & Backup: Working with Veeam, Azure Backup, security platforms and Cyber Essentials requirements.
• Pre-Sales: Supporting proposals, technical recommendations and identifying opportunities to improve client environments.

What We're Looking For:

• At least 5 years' experience in technical IT roles, including 2+ years at third-line or consultancy level within an MSP.
• Strong hands‑on Microsoft 365, Entra ID, Intune and Exchange Online experience.
• Practical Azure infrastructure experience, including virtual machines, storage, networking and backup.
• Good networking knowledge covering firewalls, VPNs, VLANs and wireless.
• Experience with backup solutions, ideally Veeam.
• PowerShell scripting experience.
• Proven experience scoping and delivering technical projects.
• Confident communicating with IT Managers, Heads of IT and senior stakeholders.
• A full UK driving licence and willingness to travel to client sites.