IT & Software

Technical Consultant

Medtronic

Watford · Hertfordshire · United Kingdom

Overview

In this role, you support CRM device implants and follow-up procedures across the London region, delivering clinical and technical expertise in catheterisation labs and theatres. You’ll train clinicians, troubleshoot during procedures, and shape therapy adoption with cross-functional teams. You’ll engage with key stakeholders to drive customer satisfaction and portfolio growth. This field-based position offers hands-on impact in a leading healthcare technology company.

Pay / Benefits
  • competitive salary
  • flexible benefits package
Responsibilities
  • Provide clinical and technical support for CRM device implants, follow-up procedures, and programming activities in catheterisation laboratories and operating theatres
  • Deliver product training and educational programs to physicians, physiologists, nurses, and other healthcare professionals
  • Support customers before, during, and after device implantation by providing technical expertise and troubleshooting assistance
  • Develop and maintain relationships with key clinical stakeholders and decision-makers across the territory
  • Collaborate with sales and marketing teams to support product launches, therapy adoption, and portfolio growth initiatives
  • Plan and prioritize customer visits, training activities, and clinical support requirements across the territory
  • Prepare and deliver clinical presentations, education materials, and therapy-focused training programs
  • Provide field-based feedback on customer needs, market trends, and competitive activity to support business objectives
Key requirements
  • Bachelor's degree with clinical, biomedical, healthcare, and scientific focus and experience of cardiac rhythm management
  • Experience supporting cardiac implantable electronic devices, including implant and follow-up procedures
  • Ability to work within catheterisation laboratories and operating theatre environments
  • Valid driving licence and ability to travel regularly throughout the assigned territory
  • Ability to commute to and support customers across the London region
  • Communication with clinical stakeholders
  • Relationship-building
  • Planning and organizational skills
  • CRM device implants and programming
  • Clinical education program development
  • Educational material preparation

Reference: WJ-747_31001693

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