Technical Consultant

IT Support & Infrastructure Recruitment Specialist | Candour Solutions

Role: Technical Consultant

Location: Newcastle

A fast-growing technology company is seeking a Technical Consultant to support its continued expansion. This hybrid role is based in Newcastle, requiring one/two days per week in the office, with only occasional travel.

This role will act as a key bridge between sales, product, and engineering teams. You’ll play a vital role in the pre‑sales process, engaging with clients to understand their needs, demonstrate technical solutions, and guide integration and onboarding.

Key Responsibilities

• Collaborate with prospective clients to explore technical needs and align solutions with their business strategies.
• Present solution overviews and lead technical sessions that highlight core product functionality and integration benefits.
• Craft solution approaches tailored to each client’s technical landscape and compliance requirements.
• Support implementation teams and clients during integration, offering hands‑on technical assistance.
• Manage technical onboarding activities and deliver continued support to ensure long‑term customer success.
• Build rapport with client stakeholders, fostering trust and maintaining open lines of communication throughout the engagement.
• Continuously research and analyse industry movements, technological advancements, and market competitors.
• Promote adherence to security best practices and contribute to the organisation’s information security initiatives.

Key Skills & Experience

• Previous experience in a technical pre‑sales, solutions engineering, or similar role.
• Strong technical foundation, particularly with AWS, cloud computing, and SaaS platforms.
• Understanding of web development environments.
• Confident communication skills, with the ability to present complex technical concepts clearly to technical and non‑technical audiences.
• Proven experience delivering product demos and technical proposals.

Benefits Package

• Generous holiday allowance, increasing with service & Christmas/birthdays off.
• Performance bonus and profit share scheme
• Regular team events and social activities
• Group income protection and life insurance
• Contributory pension
• Individual training and development budget
• & much more!

If you are interested, please apply now!

Seniority level

Mid‑Senior level

Employment type

Full‑time

Job function

Consulting

Industries

IT Services and IT Consulting