Technical CSM - CX Platform Expert

Puzzel, the AI-native customer experience platform, seeks a Technical Customer Success Manager to join its European team. Based in London or in Denmark/Sweden with 2-3 days in the office, you will blend technical depth with customer leadership to unlock value in complex CCaaS environments.

You’ll lead technical discovery, diagnose blockers, own customer success plans, and guide product interactions to improve adoption and renewals across Europe.

Excellent written and spoken English are essential.