Technical Implementation Lead
JCDecaux
As Technical Implementation Lead, you will steer upgrades and release management to minimize business disruption and maximize efficiency. You’ll lead a technical team within the Technical Solutions department, collaborating with BI, Data Services, and development partners to align cloud solutions with implementation strategies. You will own end-to-end upgrade planning, testing protocols, and post-implementation reviews, driving continuous improvement. This role offers impact through shaping how upgrades support growth and operational resilience.
Responsibilities- Lead and mentor Implementation Analysts and Legacy Application Support Consultants to exceed expectations
- Develop and maintain a strategic upgrade plan prioritizing business needs and risk
- Oversee end-to-end upgrade lifecycle from planning to post-implementation review
- Coordinate cross-team alignment with technical and business requirements
- Establish controlled testing environments before full deployment
- Lead release management to ensure timely, efficient, error-free releases
- Manage vendor relationships to ensure third-party solutions meet standards
- Document upgrades thoroughly and capture lessons for future improvements
- Translate technical concepts for non-technical stakeholders
- Provide regular stakeholder updates on upgrades and potential downtimes
- Foster collaboration with other department leads to ensure cohesive upgrades
- Degree in IT, Computer Science, Engineering, or a related field
- Extensive experience in system implementation, upgrade management, and release processes
- Familiarity with cloud platforms, especially Azure
- Proven ability to lead technical teams and manage large-scale projects
- Solid understanding of software development lifecycle and release management protocols
- Excellent communication with non-technical stakeholders
- Strong leadership and team motivation
- Detail-oriented with focus on quality and user experience
- Azure cloud platforms
- Release management and upgrade planning
- Software development lifecycle (SDLC)
Reference: WJ-747_30134633