Technical Lead

As Technical Lead for Commercial Technology, you steer the technical direction of the Marketing & Commercial Data capability, ensuring secure, scalable and maintainable systems. You shape architecture, balance delivery and long-term sustainability, and mentor engineers to raise technical ownership. You work with Product, Programme and business stakeholders to translate requirements into sound technical solutions. You drive the transformation toward Salesforce-based marketing and data platforms while sustaining existing systems. This role sits at the heart of FT’s evolving commercial technology landscape and offers broad impact across Marketing, Sales and Service teams.

• generous annual leave
• medical cover
• parenteal leave packages
• subsidised gym memberships
• opportunities to give back to the community
• hybrid working model (50% onsite)

• Own the technical direction for Marketing & Commercial Data capability and align with FT engineering standards
• Lead architectural thinking and major technical decisions across the capability
• Champion engineering standards, patterns and practices; manage architecture visibility and technical debt
• Provide hands-on technical leadership, mentoring and coaching to engineers
• Collaborate with Engineering Manager, Principal Engineer, Principal Architect and other Leads to coordinate cross-capability decisions
• Translate business requirements into technical approaches with stakeholders; communicate trade-offs clearly
• Ensure security, resilience, scalability, maintainability and operability of solutions
• Drive the evolution from established platforms toward Salesforce-based marketing and data capabilities
• Oversee operational readiness and sustainability of capabilities; support incident responses and post-incident learning
• Coordinate with external partners and vendors to align with FT architecture and standards
• Contribute to platform-wide changes that integrate coherently with the Commercial Technology ecosystem

• Significant software engineering experience with complex production systems
• Experience providing technical leadership across teams or large capabilities
• Strong architectural and engineering judgment for significant technical decisions
• Understanding of modern software engineering practices focused on secure, resilient, scalable systems
• Experience managing technical debt and cross-system dependencies
• Ability to work with Product, Engineering, Data, Programme and business stakeholders
• Clear communication of complex technical considerations to technical and non-technical audiences
• Ability to influence technical decisions beyond immediate area and drive platform transformations
• Experience with or interest in Salesforce, marketing tech, customer data platforms, or enterprise SaaS ecosystems (beneficial)
• Proven track record of fostering ownership, collaboration and continuous learning in engineering teams

• strong technical judgment
• ownership and accountability
• pragmatism balancing quality and delivery risk
• Salesforce Marketing Cloud Next
• Salesforce Data 360
• Salesforce Sales & Service Cloud