Technical Operations Coordinator

With over 40 years’ experience in mechanical and electrical maintenance, Acorn is a trusted provider of building services across London and the South East. Known for our technical expertise, reliability and long-standing client relationships, we deliver innovative, safe and efficient solutions across a wide range of sectors.

We are currently looking for a Technical Operational Support / Administrator to join our Operations team.

This position is ideal for someone with a strong technical foundation who is keen to play a key role behind the scenes, supporting service delivery across a diverse portfolio of client accounts. Working closely with operational leadership and engineering teams, you will help ensure everything runs smoothly day-to-day.

In this role, you will support core operational functions, helping to maintain high standards of safety, compliance and service performance. It’s a fast-paced and varied position where your organisational skills, attention to detail and ability to coordinate multiple priorities will have a direct impact on successful service delivery.

Location: Slough

Salary: up to £30,000

Hours: 37.5 per week Monday to Friday

Company Benefits

• Company Events
• Wellbeing Benefits – 24 hours turnaround GP appointment for the whole family

Responsibilities

• Provide day-to-day technical and operational support to the Regional Operations Manager and wider team
• Assist in managing client service delivery across a portfolio of accounts
• Support engineering teams with risk assessments and method statements for higher-risk activities
• Help ensure all compliance documentation, site records, KPIs and SLAs are maintained and achieved
• Carry out site visits, audits and inspections as required to support QHSE standards
• Assist with monitoring work in progress and reporting on operational performance
• Support the identification and implementation of service improvements across contracts
• Maintain accurate records and ensure timely reporting to both internal stakeholders and clients
• Build positive working relationships with clients, engineers and subcontractors
• Contribute to a culture of safety, quality and continuous improvement

What We’re Looking For

• Experience working within facilities management or a similar environment
• Good communication and stakeholder engagement skills
• Strong organisational and administrative ability
• Ability to interpret technical information and support compliance processes
• Good IT skills and familiarity with CAFM or operational systems
• Understanding of QHSE processes and site compliance requirements
• IOSH or similar health and safety awareness qualification

Key Behaviours

• Detail-oriented and highly organised
• Proactive and willing to support across multiple areas
• Strong team player with a collaborative approach
• Professional and client-focused
• Able to work in a fast-paced environment