Technical Operations Engineer
Oracle Corporation
Overview
As a Technical Operations Engineer, you will manage and optimize production environments across Oracle Cloud Infrastructure, ensuring high availability and strong performance for mission-critical workloads. You’ll support government-focused regions and exchange knowledge to implement scalable, reliable cloud solutions. The role blends hands-on administration with incident analysis to continuously improve uptime and supportability. This is a chance to contribute to secure, isolated cloud regions and to advance Oracle’s cloud capabilities for complex customers.
Pay / Benefits- competitive benefits
- flexible medical
- life insurance
- retirement options
- volunteer programs
- accessibility accommodations
- Install, monitor, maintain, support, and optimize production server hardware and software
- Provide escalated technical support for complex issues and lead problem management cases
- Coordinate escalated cases and lead internal resources or vendors to resolution; manage storage infrastructure for Oracle systems and databases
- Assist with OS/app upgrades, bug fixes, patching, and standardization projects across the Oracle tech stack to ensure cloud-level uptime
- Provide on-call support on a rotating basis
- Linux System Administration
- Kubernetes
- Cloud
- Exadata
- Networking
- Database
- Storage
- Compute
- Virtualization
- Troubleshooting
- Experience participating in or running incident bridges
- Customer focus and passion for delighting customers
- Experience in cloud technical support or incident management is preferred
- Customer focus
- Quick learner
- Collaboration
- Linux System Administration
- Kubernetes
- Cloud
Reference: WJ-747_30976058