Technical Operations Manager

Job Title: Technical Operations Manager

Department: Venues

Location: London

Hours: 40 hours

Contract type: Permanent

Salary: Competitive plus benefits

OVERVIEW

Eclipse Presentations is an industry leader in live event production, where we craft unforgettable experiences for clients through our cutting-edge audio-visual and scenic solutions. Our dedicated team of professionals brings exceptional events to life in all scales and formats. Currently, we're seeking a skilled and detail-oriented Technical Operations Manager to join our team at a prestigious Hotel in the city of London.

This is an exciting and fast paced technical operations manager role. The successful candidate should have the ability and the experience to provide technical guidance and production manage a wide range of events for internal and external clients.

MAIN DUTIES & RESPONSIBILITIES

Event & Production Management

• Execute end-to-end production for low- to mid-scale events and conferences, managing everything from initial budgeting to final execution.
• Support Production Managers on large-scale events, acting as the primary liaison between cross-functional teams across various B2B projects.
• Coordinate closely with key internal and external production stakeholders to ensure seamless event delivery.

Operations & Logistics

• Maintain full oversight of all onsite technical systems, equipment inventory, and logistical workflows.
• Liaise with external third-party vendors to source specialized technical equipment and supplemental labour.
• Promote and market the company’s technical production services to drive business growth.

Team Leadership & Compliance

• Manage and schedule the technician team, providing clear line management, performance guidance, and shift allocation.
• Enforce a safe production environment by managing health and safety compliance, risk assessments, and necessary permits.
• Uphold the highest standards of customer service to maintain strong client relationships and retention.

Experience Required

• Minimum of 2 years of proven event production experience, preferably within a commercial or B2B environment.
• Deep technical expertise across core event technologies, including lighting, audio, projection, and LED systems.
• Strong leadership capabilities with a track record of managing, scheduling, and developing technical personnel or crew.
• Exceptional organizational skills with the ability to manage multiple production workflows simultaneously.
• Demonstrated ability to exercise initiative and troubleshoot complex technical issues under high-pressure, live-event conditions.
• Proven flexibility to work collaboratively within cross-functional teams as well as independently with minimal supervision.

Our Commitment to Diversity:

We are an Equal Opportunities Employer and are committed to tackling systemic inequalities by being proactive in creating opportunities for people from under-represented groups. With this in mind, we welcome applications from all ethnic backgrounds, religions, gender identifications and sexual orientations, and from anyone who considers themselves to have a disability.

Why Join Us:

At Eclipse, we are committed to fostering a diverse and dynamic work environment where personal and professional growth is encouraged. You'll play an important role in our events’ preparation and delivery, helping us maintain our leading position in the live events industry. Ready to drive your career forward in the thrilling world of live events? Apply for our Technical Operations Manager role today!