Technical Platform Manager

In this role you will own and evolve a complex platform, ensuring stability, resilience and long-term growth. You’ll lead a small technical team and collaborate across infrastructure, networking and stakeholders to shape the platform’s technical direction. You’ll drive improvements in reliability, security and user experience while aligning platform strategy with business needs. This is a hands-on leadership role at the intersection of operations and engineering, offering meaningful impact through a roadmap of platform enhancements.

• hybrid working in Bristol
• competitive salary up to £65,000
• opportunity to lead platform modernization

• Own and manage platform infrastructure including cluster environments and backend services
• Lead a small technical team and coordinate input across infrastructure, networking and stakeholders
• Drive platform stabilisation, reduce technical debt and improve ownership, docs and service standards
• Develop and prioritise a roadmap focused on resilience, performance, security, and user experience
• Ensure reliable service delivery via monitoring, incident management, automation and governance
• Collaborate with technical and business stakeholders to translate requirements into platform solutions
• Establish engineering standards, delivery processes and continuous improvement across the platform
• Manage technical projects, infrastructure improvements, budgets and resource planning
• Provide technical leadership, mentoring and oversight of platform strategy and delivery

• Proven experience managing complex technical platforms across infrastructure, services and operational environments
• Strong leadership experience managing technical teams and cross-disciplinary delivery
• Experience improving platform reliability and reducing technical debt
• Understanding of infrastructure operations, networking, backend services and platform architecture
• Experience with automation, DevOps, monitoring, release management and service improvement
• Experience in risk management, governance and continuous improvement initiatives
• Excellent stakeholder management and ability to communicate with technical and non-technical audiences
• Strong organisational skills with competing priorities, budgets and resources
• Collaborative leadership style with ability to influence and drive change

• stakeholder management
• communication
• leadership
• automation
• DevOps practices
• monitoring