Technical Specialist

Select how often (in days) to receive an alert:

Job posting ID: 9286

Employment status: Regular full-time
Possible schedule/FTE: 1.0
Position's anticipated start date:
Number of positions available: 1

Classification: HSABC
Salary/Rate of pay: $

• This external job posting may close earlier than the advertised deadline. We recommend applying as soon as possible.

Application requirements:

• Your up-to-date resume.
• Please provide a copy of your current active licence/registration with the applicable provincial regulatory body as part of your application, clearly displaying your name and current licence status.
• We recommend you save a copy of the job posting for reference throughout the recruitment process.

Do you currently work for Canadian Blood Services? All employees must apply via the internal career page .

Together, the work we do connects people and changes lives — including your own.

Be part of a dynamic, collaborative and caring organization committed to saving and improving lives. Thousands of patients depend on us every day for reliable access to safe blood, plasma, stem cells and organs and tissues.

About the role

Canadian Blood Services is looking for a Regular full-time Technical Specialist to join our dynamic Supply Chain Operations West team inBC-Vancouver-Oak St .

TheSupply Chain Operations West team supports the safe and effective distribution, inventory management and production of blood components and products to ensure hospitals receive the products they need when they need them.

In this role, you will provide technical expertise and support to Distribution and Production staff and external customers. You will help resolve complex hospital requests, support inventory optimization, investigate quality issues, and contribute to continuous improvement activities that support Canadian Blood Services' mission and quality objectives. Your strong communication skills, technical expertise and customer-focused approach will help ensure exceptional service delivery and positive relationships with hospital partners.

• Leveraging your expertise in transfusion medicine and blood product utilization, you will provide technical guidance to staff and customers regarding complex blood component and product requests
• Drawing on your inventory management knowledge, you will help maximize the effective use of blood product inventory while ensuring hospital requirements are met.
• Utilizing your strong problem-solving skills, you will investigate deviations, non-conformances and errors, conduct root cause analyses, and support corrective and preventive action activities.
• Applying your attention to detail, you will review specialized production, inventory, return and irradiation documentation to support quality and compliance requirements.
• Using your excellent interpersonal and communication skills, you will build and maintain positive relationships with hospital representatives and provide timely responses to customer concerns and complaints.
• Working collaboratively with cross-functional teams, you will contribute to continuous improvement initiatives in a multidisciplinary and rapidly changing environment.

Desired education and skills

• Post-secondary education in a relevant discipline from a recognized institution, preferably with a specialization in Transfusion Medicine or Immunohaematology.
• Registration as a Medical Laboratory Technologist with the College of Physicians and Surgeons of BC (CPSBC) .
• Registration with the appropriate provincial licensing body for Medical Laboratory Technologists.
• Minimum five years of relevant laboratory experience in transfusion medicine, or an equivalent combination of education, training and experience.
• Demonstrated knowledge of current transfusion medicine practices, trends and blood product utilization.
• Excellent communication, leadership, coaching, interpersonal and analytical skills, combined with the ability to work independently and collaboratively.

What we offer you

• Employee wellness programs.
• Professional development and learning opportunities.
• Employee discounts and resources.

What you can expect

• Shift/hours - Monday-Thursday 7.00am-3.00pm Friday 6.00am-2.00pm

We acknowledge that the work of Canadian Blood Services spans many Territories and Treaty areas across the country, and we are grateful for the Traditional Knowledge Keepers and Elders who have guided us in this important work. We recognize the land and waters that have inspired our work and offer gratitude to those Indigenous peoples on whose territory we work, live and play.

Diversity and inclusion play a vital role in ensuring health equity for patients across Canada. We are committed to reflecting Canada’s population in our organization and fostering an environment where all employees can be their authentic selves, with equal opportunities to succeed and contribute.

We thank all applicants for their interest. However, only those considered for an interview or those invited to participate in an assessment will be contacted. Emails are sent directly from our system, to ensure you receive them please add and to your safe senders list.

Applicants who require accommodation should discuss their needs with us.