Technical Support Analyst - Microsoft 365 & Azure

Convverge in Calgary, AB is seeking a Technical Support Analyst to be the first point of contact for client and end-user support across Microsoft 365, Windows, and core workplace tech. You will triage, document, and resolve Tier 1 issues while delivering clear, timely communication to users.

This role emphasizes learning, collaboration, and building strong technical fundamentals in a Microsoft-focused consulting environment, with opportunities for growth and exposure to cutting-edge technologies