Technical Support (Compliance)

Harlow, United Kingdom | Posted on 12/08/2026

At Civic Recruitment and Limited, we know that individuals are more than just fixed expenses; they are the cornerstone of every thriving organisation. That’s why we are passionate about transforming recruitment in the public and private sectors.

In the modern job market, organisations in both public and private sectors face significant workforce challenges. Public sector entities, such as local councils and central government departments, often struggle with lengthy recruitment processes, limited access to qualified candidates, and stringent budgetary and regulatory constraints. Private sector businesses, on the other hand, encounter high turnover rates, difficulties managing a mix of permanent and temporary staff, and challenges in sourcing specialised talent for niche industries. These sector-specific obstacles, coupled with the universal complexities of payroll management, create a pressing need for efficient workforce solutions.

Civic Recruitment Limited addresses these challenges with innovative recruitment and payroll solutions tailored for diverse organisational needs. Recognising the critical hurdles organisations face, the company leverages its expertise to streamline processes, reduce recruitment times, and alleviate administrative burdens. With an extensive database of over 1 million pre-screened candidates, Civic Recruitment Limited is well-positioned to cater to the specific needs of both public and private sectors.

Job Description

Technical Support Officer (Compliance) – 12-Month Contract

Contract: 12-Month Contract

Hours: Full Time

Working Pattern: Office-Based 3 Days Per Week (Increasing to 4 Days)

Summary

Harlow Council is in search of a dedicated Technical Support Officer to enhance its Compliance Team, playing a pivotal role in ensuring statutory safety compliance across a housing portfolio exceeding 8,900 properties. This position is ideal for individuals with a strong foundation in data management, systems, reporting, administration, and Excel, who are eager to gain experience in housing compliance, safety management, and operational support. Collaborating with compliance experts, you will contribute to essential safety programmes, including Gas, Electrical, Fire Safety, Asbestos, Water Hygiene, and Lift Safety.

Responsibilities

• Deliver technical, business, and administrative assistance to the Compliance Team.
  
• Organize appointments and facilitate the execution of compliance programmes.
  
• Oversee compliance systems, alerts, and shared inboxes.
  
• Keep precise records, certificates, and compliance documentation.
  
• Manage inquiries from residents, contractors, and internal stakeholders.
  
• Support initiatives for data cleansing, validation, and quality enhancement.
  
• Collect, analyze, and manage information across various systems.
  
• Generate reports and performance data using Microsoft Office and Excel.
  
• Assist in compliance-related projects and system enhancements.
  
• Ensure compliance records are accurate, current, and ready for audits.
  

Requirements

Requirements:

• Proficient in Excel and IT.
  
• Experience handling large datasets and information.
  
• Exceptional attention to detail and data accuracy.
  
• Strong administrative and organizational capabilities.
  
• Experience in maintaining databases and management systems.
  
• Excellent communication and customer service skills.
  
• Ability to prioritise tasks and adhere to deadlines.
  
• Quick learner of new systems and processes.
  
• Proactive and solution-oriented mindset.
  
• Experience in Housing, Compliance, Property Services, Asset Management, or Local Government.
  
• Background in supporting statutory compliance programmes.
  
• Experience in Data Analysis or Performance Reporting.
  
• Degree in Business, IT, Data Analytics, or a related field.
  

What's on Offer?

• 12-Month Contract
  
• Location: Harlow
  
• Office-Based 3 Days Per Week (Increasing to 4 Days)
  
• Bi-weekly Pay
  
• Opportunity to work within a specialized Housing Compliance Team.
  
• Valuable exposure to housing safety compliance, data management, reporting, and systems improvement.
  
• Long-term contract with potential for career advancement.