IT & Software

Technical Support Engineer – Endpoint

Quantum World Technologies Inc.

Bellevue · Washington · United States

Job Title: Technical Support Engineer – Endpoint

Location: Bellevue, WA

Employment Type: Full-Time

Shift: Night Shift


Make sure to read the full description below, and please apply immediately if you are confident you meet all the requirements.

Job Description

We are looking for a Technical Support Engineer to provide endpoint support and troubleshooting for end-user devices and systems.

Responsibilities:

  • Provide technical support for desktops, laptops, and endpoint devices.
  • Troubleshoot hardware, software, and operating system issues.
  • Support Windows and Mac devices.
  • Assist with device setup, configuration, updates, and patching.
  • Troubleshoot network connectivity and access issues.
  • Provide support for end users during the night shift.
  • Document issues and resolutions in the ticketing system.

Required Skills:

  • Experience in IT Support, Desktop Support, or Technical Support.
  • Knowledge of Windows and macOS.
  • Experience supporting laptops, desktops, and endpoint devices.
  • Basic networking and troubleshooting skills.
  • Good communication and problem-solving skills. xhqgsiq
  • Ability to work independently during night shifts.


Reference: WJ-3131_4767923

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