IT & Software

Technical Support Operations Manager - Hybrid & Growth

Earls Kitchen + Bar

Vancouver · Metro Vancouver Regional District · Canada

Earls Kitchen + Bar is seeking a Manager, Technical Support to lead our Technology department on a 15-Month Contract. You will drive end-user satisfaction, optimize IT service management, and manage a high-performing team across restaurants and corporate offices.

Responsibilities include overseeing daily support operations, improving SLA metrics, and mentoring staff. Strong ITSM, leadership, and cross-functional collaboration are essential for success in this fast-paced environment.

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Reference: WJ-4483_1343245

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