Technical Support Specialist

Technical Support Specialist (Manufacturing & ERP Systems)

We’re looking for a proactive IT Systems Coordinator to join a fast-paced, multi-site environment where IT plays a critical role in day-to-day operations.

This is a hands‑on role supporting everything from user support and infrastructure to ERP and operational systems across production, warehousing, and office teams.

What you’ll be doing:

• Providing 1st & 2nd line IT support across the business
• Supporting ERP, warehouse, and operational systems
• Maintaining hardware, networks, and user environments
• Troubleshooting issues on‑site (including shop‑floor tech, scanners, printers)
• Coordinating with suppliers and managing IT assets
• Assisting with system upgrades, improvements, and ongoing projects

What we’re looking for:

• Experience in IT support or a similar coordination role
• Strong knowledge of Windows, Microsoft 365, and general networking
• Exposure to ERP or operational systems (highly desirable)
• Strong communication skills and ability to support non‑technical users
• Ability to thrive in a fast‑moving, operational environment
• Exposure to business‑critical systems and projects
• Opportunity to grow and develop your technical skillset
• Supportive team with a practical, down‑to‑earth culture

Interested or know someone who might be a great fit?

Drop me a message.