IT & Software

Technical Support Specialist – BI & Analytics Platforms

Astra-North Infoteck Inc. ~ Conquering today’s challenges, achieving tomorrow’s vision!

Toronto · On · Canada

Job Title

Information Technology_CAN - CAN_Specialist

Job Description

Technical Support Specialist

Location

Toronto, ON

Work Arrangement

Hybrid - 3 days at client office

Skills

Cognos Data Integration, Cognos administration, Power BI, Tableau administration, Infrastructure & Unix Experience Required: 10 & Above Years

Job Description

We are seeking a skilled Platform Support Specialist to join our Analytics Platform Support team. This role is focused on maintaining and supporting the Cognos| Tableau and Power BI platforms| including hardware| software| virtual machines etc. associated with the platform. The ideal candidate will have hands-on experience with platform-level administration and support| rather than development using the above tools.

Role Descriptions

  • Administer and maintain the Cognos| Tableau and Power BI platforms| including upgrades| patches| license and user management| performance tuning.
  • Monitor and manage the above platforms across cloud and on-prem environments.
  • Ensure high availability and reliability of the platform for development| testing| and production environments.
  • Collaborate with infrastructure and security teams to ensure compliance and optimal configuration.
  • Provide production support and troubleshoot platform-related issues.
  • Document platform configurations| procedures| and support runbooks.

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Reference: WJ-291_10988944

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