Technology Sales Support Manager
Wolters Kluwer
Overview
In this role you will help win new business by translating customer needs into tailored TeamMate IT GRC solutions. You’ll work with Account Executives, lead discovery, and deliver compelling demonstrations and proposals. You’ll contribute to RFPs and shape presales materials, while building credibility with senior stakeholders. The role blends deep product knowledge with market and regulatory insights to support revenue growth and customer success.
Responsibilities- Partner with sales to understand customer requirements and objectives
- Lead discovery conversations to translate business needs into solution strategies
- Deliver tailored demonstrations showing business value of TeamMate IT GRC
- Contribute to RFPs, RFIs, tenders, and customer-facing documentation
- Identify implementation risks and help design mitigation strategies
- Support proof-of-concept activities and other engagements
- Build relationships with senior stakeholders and act as a trusted subject matter expert
- Maintain strong expertise in TeamMate products, positioning and competitive landscape
- Provide feedback to Product Management on customer requirements and market trends
- Support marketing and thought leadership through content and presentations
- Collaborate with cross-functional teams to ensure a consistent customer experience
- Ensure accurate pipeline reporting and contribute to team goals
- Presales or Solution Consulting experience in selling complex B2B software, preferably IT GRC
- Alternatively strong IT GRC practitioner experience implementing or using GRC technology
- Ability to translate IT GRC concepts into technology solutions
- Experience presenting to senior stakeholders including CISO, Information Security, Risk, Compliance or Audit
- Proven software demonstrations and presentation skills
- Strong analytical and problem-solving abilities
- Excellent written and verbal communication skills
- Facilitation, influencing and stakeholder-management skills
- Proficiency in Microsoft Office (Outlook, PowerPoint)
- Business-level or native German and English; other European languages advantageous
- Customer-focused and commercially aware
- Confident and credible with senior stakeholders
- Curious and quick understanding of complex environments
- IT GRC concepts and processes
- Understanding of IT GRC programmes and how technology supports them
- Experience with information security, risk, compliance, controls and governance
Reference: WJ-747_30177119