Technology Support Analyst UPS Surrey

Support corporate technology products at UPS in Surrey using hardware troubleshooting and customer communication during evening shifts. Full-time permanent work is based at th Avenue.

The Technology Support Analyst provides user support for standard hardware and software. You will plan technology needs, advise customers, and provide informal training. The work includes coordinating installations, deployments, upgrades, network facilities, service requests, and project activities.

Key Responsibilities:

• Perform integrations and installations for external customers
• Assist with facility technology management activities
• Fulfill service requests and address customer requests
• Interface with customers, teams, and associates
• Conduct TSG technical disaster recovery procedures

Requirements:

• Technical experience and familiarity with hardware
• Strong communication skills for customer interaction
• Ability to work independently with minimal supervision
• Valid driver's license and working car
• Willingness to travel to other work-area sites

Apply technology support, hardware knowledge, and customer communication skills as a UPS Technology Support Analyst in Surrey.