Technology Workplace Services Leader: End-User Experience

EQ Bank, Canada’s Challenger Bank, seeks a Manager of Technology Workplace Services to lead end user support operations in a hybrid Toronto setting. You will manage a team of Technologists, drive incident and service request workflows, and implement SOPs to streamline processes while maintaining a strong focus on risk and regulatory compliance.

You will also oversee talent development, onboarding interns, and ensuring knowledge transfer across the team as you advance EQ Bank’s secure, efficient