Telecom Service Delivery Expert

Rogers Communications, Inc. is seeking a Delivery Specialist to serve as the primary contact for SMB customers, coordinating orders, onboarding, and installation across Cable, Wireless, and Fibre services.

The role demands strong collaboration with internal teams and the ability to resolve delivery issues within service levels. The incumbent will provide SME guidance on service requirements, ensure accurate pricing, and maintain up-to-date Salesforce communications, driving customer satisfaction